Get to know IHC’s policies:

First, it is important to realize that in order for us to facilitate the direct doctor-patient relationship, IHC does NOT participate in insurance plans, networks, or Medicare. We require payment at time of service and accept all major credit cards.

Second, IHC does NOT provide emergency services.  Call 911 or seek emergency/urgent medical care if you have a headache that is significantly different in character than normal. This can mean that the headache is more severe or that it is associated with new symptoms (such as, but not limited to: fever, lethargy, weakness, sensory loss, other neurological symptoms, etc.).


medications

Only active IHC patients are eligible for prescription medications through IHC providers.  

Prescription refills should be requested during regular business hours.  We strive for same-day refills, but requests made late in the day may not be filled until the next business day.


appointments

When you schedule an appointment, that time is reserved just for you. 

Late arrivals will result in shorter service visits because your appointment will begin and end on time. Full service fees will still apply, however, and we will accommodate as much of your scheduled visit as possible without delaying the next appointment.

We do understand that unpredictable circumstances arise and we therefore ask that you reschedule or cancel your appointment as soon as you are able before the appointed date.  A full fee of service may apply for cancellations less than 24 hours from appointment time.


IHC MEMBERSHIP

IHC members agree to patient-provider membership guidelines that foster mutual respect and care. Members must be active participants in their treatment plans and keep follow-up appointments as specified by their provider.  


communications

Please contact us with any and all questions you may have!

General clinic or IHC membership questions can be directed to 972-685-7175. IHC members should use their direct-provider contact information.

We also recommend that you check out our FAQ page or send us an email.