“Rome wasn’t built in a day,” a wise voice keeps reminding me.
The good thing is that, though relatively slow, we are getting steady referrals - - so we started the clinic with patients on day 1. Thankfully, we had enough patients to work out kinks and tweak the membership structure. IHC, however, still doesn’t have enough patients to cover overhead costs and keep it running.
This will take time. In our tour of direct primary care clinics, the sentiment was confirmed. Any clinic takes time to build, but without the “referrals and incentives” from insurance companies wanting to get a physician in-network, building a patient base that truly understands the model will take longer.
We have been met so far with enthusiasm and encouragement that, comparatively speaking, for the first headache clinic of its kind, our numbers are great. Great comparative numbers don’t keep the clinic afloat, though. So, how do we fine-tune the process?